Privacy

DISC Profiles Australia Pty Ltd Privacy Policy

Your privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is collected and used.

DISC Profiles Australia Pty Ltd complies with General Data Protection Regulation (GDPR) as well as the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. In compliance with the EU-US and Swiss-US Privacy Shield Principles, DISC Profiles Australia Pty Ltd commits to resolve complaints about your privacy and our collection or use of your personal information. Individuals with inquiries or complaints regarding this privacy policy should first contact DISC Profiles Australia Pty Ltd at:

Greg Phillips
DISC Profiles Australia Pty Ltd
Level 1, 108 Johnston Street, Collingwood, Victoria 3066
greg.phillips@discprofile.com.au
(03) 9452 6917

Greg Phillips is the Managing Director of DISC Profiles Australia Pty Ltd. With a wide range of useful and enlightening subjects in ready-to-use as well as custom designed formats, we provide assessments on the topics of self-improvement, leadership, effective communications, sales and behavioural styles. Organisations who use our assessments recognise that they are powerful resources with easily accessible data. When used as part of a training and/or development program, they enhance employees’ communications skills.

The Types of Data we Collect

This notice applies to all information collected or submitted on the DISC Profiles Australia Pty Ltd websites. We do not disclose your personal information to third parties, except to the person or organisation who asked you to complete the assessment.

Personal information collected for the processing of a DISC Profiles Australia Pty Ltd assessment includes: name, e-mail address and, in some cases, position/job title and organisation.

How We Use the Information We Collect

We use the information that we collect in a variety of ways in providing the Service and operating our business, including the following:

(a) Operations
We use the information – other than Client Data – to operate, maintain, enhance and provide all features of the Service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Service. We process Client Data solely in accordance with the directions provided by the applicable Client or User.

(b) Improvements
We use the information to understand and analyse the usage trends and preferences of our Visitors and Users, to improve the Service, and to develop new products, services, feature, and functionality. Should this purpose require Pipedrive to process Client Data, then the data will only be used in anonymised or aggregated form.

(c) Communications
We may use a Visitor’s or User’s email address or other information – other than Client Data – to contact that Visitor or User (i) for administrative purposes such as customer service, to address intellectual property infringement, right of privacy violations or defamation issues related to the Client Data or Personal Data posted on the Service or (ii) with updates on promotions and events, relating to products and services offered by us and by third parties we work with. You have the ability to opt-out of receiving any promotional communications.

(d) Cookies and Tracking Technologies
We use automatically collected information and other information collected on the Service through cookies and similar technologies to: (i) personalise our Service, such as remembering a User’s or Visitor’s information so that the User or Visitor will not have to re-enter it during a visit or on subsequent visits; (ii) provide customised advertisements, content, and information; (iii) monitor and analyse the effectiveness of Service and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the Service. You can obtain more information about cookies by visiting http://www.allaboutcookies.org.

(e) Analytics
We use Google Analytics to measure and evaluate access to and traffic on the Public Area of the Site and create user navigation reports for our Site administrators. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate Users’ and Visitors’ activity on our Site. For more information, see Google Analytics Privacy and Data Sharing. We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify Visitors or Users.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our websites from those we actually know are under 13, and no part of our websites are structured to attract anyone under 13.

The Way We Use Information

We may use your personal data, (i.e. your name and assessment responses,) to produce a personalised assessment report about you. For each visitor to our website, our web server automatically recognises the visitor’s domain name and email address (where possible.) We do not collect all of that data, but it is recognised. We collect only the domain name, but not the email address, of visitors to our website. We also track aggregate information on what pages visitors access or visit, and user-specific information on what pages visitors access or visit. When someone visits our sites, a cookie is placed on the visitor’s computer, (if the customer accepts cookies,) or is read if the visitor has previously visited the site.

We collect information you give us; the names and email addresses of those who take our online assessments, the email addresses of those who communicate with us via email, survey information and/or site registrations. Email addresses are not sold or traded, now or in the future, for any reason, and no one will be contacted unless they specifically request it. The information we collect is used to improve the content of our website, to notify consumers about updates to our website and used by us to contact visitors for marketing purposes.

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of DISC Profiles Australia Pty Ltd, or (c) act in urgent circumstances to protect the personal safety of services, or members of the public.

DISC Profiles Australia Pty Ltd may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security law enforcement requirements.

We may disclose your personal information to: (a) any of our employees; (b) any member of our group of companies (this includes our subsidiaries, holding company and its subsidiaries), our agents, distributors, officers, representatives, related or affiliated companies, and successors.

If you do not want to receive email from us in the future, please let us know by sending an email to service@discprofile.com.au, or by calling us at (03) 9452 6917.

Our Commitment To Data Security

We are committed to protecting the security of your personal information. We use a variety of security, physical, electronic and managerial procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide on computer servers in controlled facilities, with access limited to specific internal staff and employees of the data centre. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate, to enable us to use the information in accordance with this policy. Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the EU.

You can contact service@discprofile.com.au if you wish to change or delete your personal data.

How You Can Access Or Correct Your Information

You have a right to access data we hold about you. You can correct factual errors in your personally identifiable information (name, e-mail address, etc.) by contacting the party who asked you to complete the online survey or by sending an e-mail to: service@discprofile.com.au. To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

How To Contact Us

Our postal address is:
DISC Profiles Australia Pty Ltd
Level 1, 108 Johnston Street, Collingwood, Victoria 3066

Should you have other questions or concerns about these privacy policies, please email us with your contact information at: greg.phillips@discprofile.com.au.

DISC Profiles Australia Pty Ltd ACN 602 361 713